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WhatsApp customer engagement · India

Turn conversations
into customers.

WhatsApp campaigns, a shared team inbox and practical automation for growing businesses in India.

Built around your next stage of growth.
Campaigns · Team conversations · Follow-up workflows

Whats-Now / Team workspaceIllustrative concept
InboxCampaignsAutomationContacts
WN
Product enquiryAssigned to the sales team
Could you help me choose the right product?
Of course. What are you looking for? Our team will help you with the next step.
Customer context stays with the team
One enquiry. A responsible team. A clear next action.
Campaigns connected to repliesGrowing-team workflowsPlatform and messaging costs explained
One customer journey

Marketing. Sales. Support.
Working from the same conversation.

Start with the outcome, then connect the message and the people who move it forward.

Start relevant conversations.

Plan a campaign or ad journey with a clear audience, message and destination for replies.

1
ReachRelevant campaign or ad
2
ReplyCustomer starts a conversation
3
ActTeam follows up with context
The platform

Everything around the conversation.

Choose the capabilities that fit your team’s work. Build depth as your requirements grow.

Explore the platform

Campaigns

A good WhatsApp campaign gives the right audience a relevant reason to reply. Build the message, destination and follow-up together, so a campaign.

Explore Campaigns

Shared Inbox

Customers should not have to repeat their story when a colleague takes over. A shared WhatsApp inbox gives your team a common place to manage.

Explore Shared Inbox

Automation

Use WhatsApp workflows for repeatable questions and clear next steps. Keep a human route available when the customer needs judgement, reassurance or.

Explore Automation

Click-to-WhatsApp

An ad click can open a conversation. The important question is what happens after the customer says hello. Connect the message, qualification and.

Explore Click-to-WhatsApp

Integrations

A conversation is more useful when the team can connect it to the customer record, order or enquiry that prompted it. Plan the integration around a.

Explore Integrations

Analytics

Reporting should help you decide what to improve. Start with a business question, then identify the campaign and team information needed to answer it.

Explore Analytics
Your industry

Built around the way customers ask.

A property viewing, a product question and an admissions enquiry each need a different next step.

See all solutions

E-commerce

Customers may need help before and after they buy. Give the team a consistent way to understand the product, order or delivery question and continue.

Explore E-commerce

Education

Help prospective learners get relevant information while your team keeps track of the course, intake and next action under discussion.

Explore Education

Real Estate

A property enquiry needs context: location, budget, preference and the buyer’s next step. Bring it into a shared workflow so the right advisor can.

Explore Real Estate
For India

Make growth easier to manage.

Connect the campaign desk, admissions team or customer service queue around a useful next action. Discuss your preferred language, team size and billing requirements with Star Network Solutions in Dohad, Gujarat, India.

A growing retail or D2C team

A campaign attracts product questions and order enquiries. Separate buying advice from existing-order support, while keeping the conversation visible to the right team.

An admissions enquiry desk

A prospective learner asks about a course and intake. Capture those details, route to an advisor and coordinate a counselling discussion without promising a confirmed slot.

Clear commercial scope

A plan around your team.

Understand the platform subscription, messaging charges and implementation needs separately.

Compare plan scope
For smaller teams

Starter

Request quote

A focused place to begin.

  • Campaign and reply workflows
  • Team size matched to your setup
  • Billing currency stated in your proposal
Discuss Starter
For larger requirements

Enterprise

Let’s talk

A setup around your requirements.

  • Multi-team requirements
  • Custom integration scope
  • Support and service terms by proposal
Discuss Enterprise

India quotations state the billing currency, plan inclusions and applicable taxes. Meta messaging charges and any implementation work are separate.

Getting started

From a use case to a working conversation.

Define

Agree your audience, team and first workflow.

Connect

Review the account, number and setup requirements.

Configure

Prepare templates, handovers and any integrations.

Launch

Test the workflow, review replies and improve.

Useful before your demo

Understand the choices.

All guides and tools
Guide

WhatsApp API setup guide

Start with the business process you want to improve. The best setup discussion answers who will use the system, who customers will hear from and.

Explore WhatsApp API setup guide
Guide

WhatsApp pricing explained

A platform subscription and messaging usage pay for different things. Compare a complete operating scenario, with the same team size and recipient.

Explore WhatsApp pricing explained
Guide

WhatsApp CRM integration guide

A useful integration has a clear trigger, a defined data mapping and a recovery process. Begin by agreeing what should happen when a conversation.

Explore WhatsApp CRM integration guide
Choose your next step

Compare the requirements. Plan the conversation.

Before you start

Questions worth asking.

What does Whats-Now help my team do?

Organise WhatsApp campaigns, manage replies in a shared inbox and plan repeatable follow-up workflows. Discuss your exact feature and integration requirements in a demo.

Are Meta messaging charges part of the subscription?

Meta messaging charges are separate from the platform subscription. Your proposal should explain platform access, applicable message costs and any implementation work.

Can I use my existing WhatsApp number?

Tell us how the number is currently used. Migration, coexistence and eligibility depend on the account and available setup path; confirm the route before changing your current service.

How do I get started?

Share your use case, country, team size and existing applications. The team will discuss the setup and dependencies. Account and template approvals can affect the launch schedule.

How do you handle regional requirements?

For India, request a quotation with the billing currency stated. For UAE, Middle East and other markets, tell us the country, language and support needs. Do not assume the same commercial or language setup applies everywhere.

Make WhatsApp a measurable business channel.

Bring your use case, team size and current tools. Let’s map the right next step for your business.

Discuss your workflow
Book a demo