info@whats-now.com
Campaigns
A good WhatsApp campaign gives the right audience a relevant reason to reply. Build the message, destination and follow-up together, so a campaign.
Explore CampaignsWhatsApp customer engagement · UAE & beyondTurn conversations
Turn conversations
into customers.
WhatsApp campaigns, a shared team inbox and practical automation for UAE, Middle East and international teams.
Regional context. A connected customer journey.
Campaigns · Team conversations · Follow-up workflows
Whats-Now / Team workspaceIllustrative concept
InboxCampaignsAutomationContacts
WN
Property enquiryAssigned to the sales team
Could I arrange a property viewing?
Of course. Which location interests you? Your advisor will follow up here.
Customer context stays with the teamOne enquiry. A responsible team. A clear next action.
Campaigns connected to repliesArabic & English messagingPlatform and messaging costs explained
One customer journeyMarketing. Sales. Support.
Marketing. Sales. Support.
Working from the same conversation.
Start with the outcome, then connect the message and the people who move it forward.
Start relevant conversations.
Plan a campaign or ad journey with a clear audience, message and destination for replies.
1
ReachRelevant campaign or ad
2
ReplyCustomer starts a conversation
3
ActTeam follows up with context
Give every enquiry a next step.
Understand the requirement and put it in the hands of a colleague who can move it forward.
1
UnderstandCapture the customer requirement
2
AssignA responsible team takes ownership
3
Follow upAgree and record the next action
Make helpful replies a team habit.
Keep the customer history available and build a clear route from a routine question to a person.
1
AskCustomer sends a question
2
GuideHandle a defined routine step
3
HelpA person takes over when needed
The platform
Explore the platform Everything around the conversation.
Choose the capabilities that fit your team’s work. Build depth as your requirements grow.
Shared Inbox
Customers should not have to repeat their story when a colleague takes over. A shared WhatsApp inbox gives your team a common place to manage.
Explore Shared InboxAutomation
Use WhatsApp workflows for repeatable questions and clear next steps. Keep a human route available when the customer needs judgement, reassurance or.
Explore AutomationClick-to-WhatsApp
An ad click can open a conversation. The important question is what happens after the customer says hello. Connect the message, qualification and.
Explore Click-to-WhatsAppIntegrations
A conversation is more useful when the team can connect it to the customer record, order or enquiry that prompted it. Plan the integration around a.
Explore IntegrationsAnalytics
Reporting should help you decide what to improve. Start with a business question, then identify the campaign and team information needed to answer it.
Explore AnalyticsYour industry
See all solutions Built around the way customers ask.
A property viewing, a product question and an admissions enquiry each need a different next step.
Real Estate
A property enquiry needs context: location, budget, preference and the buyer’s next step. Bring it into a shared workflow so the right advisor can.
Explore Real EstateHealthcare
Use a structured enquiry and reminder workflow for administrative conversations. Keep clinical judgement and sensitive care decisions with the.
Explore HealthcareHospitality
A guest may contact reservations, reception and service teams at different times. Keep the enquiry and agreed next action clear when the.
Explore HospitalityUAE · GCC · Africa · WorldwideLocal business context.
Local business context.
Room to grow beyond it.
Keep the customer journey consistent while accounting for country, language, support hours and commercial requirements. Start with your actual operating markets.
Property enquiries across the UAE and GCC
A sales team receives enquiries for several developments. Route each conversation by property interest and preferred location, then let the responsible advisor agree the next step.
Guest service across time zones
An international hospitality team can acknowledge an enquiry, collect arrival context and hand it to the relevant service desk during its published coverage hours.
Clear commercial scope
Compare plan scope Start with the right plan.
Understand the platform subscription, messaging charges and implementation needs separately.
Starter
AED 170 / month
A focused place to begin.
- Campaign workspace
- 2 agents in the published entry plan
- Contact import and campaign reporting
Business
AED 210 / month
More connected team workflows.
- Shared team conversations
- 10 agents in the published plan
- Automation and integration discussion
Enterprise
Custom
A setup around your requirements.
- Multi-team requirements
- Custom integration scope
- Support and service terms by proposal
Published platform subscription prices are in AED. Meta messaging charges are separate. Confirm current plan limits, billing terms, applicable taxes and any setup or integration fees in your written quotation.
Getting started
From a use case to a working conversation.
Define
Agree your audience, team and first workflow.
Connect
Review the account, number and setup requirements.
Configure
Prepare templates, handovers and any integrations.
Launch
Test the workflow, review replies and improve.
Useful before your demo
All guides and tools Understand the choices.
WhatsApp API setup guide
Start with the business process you want to improve. The best setup discussion answers who will use the system, who customers will hear from and.
Explore WhatsApp API setup guideWhatsApp pricing explained
A platform subscription and messaging usage pay for different things. Compare a complete operating scenario, with the same team size and recipient.
Explore WhatsApp pricing explainedWhatsApp CRM integration guide
A useful integration has a clear trigger, a defined data mapping and a recovery process. Begin by agreeing what should happen when a conversation.
Explore WhatsApp CRM integration guideChoose your next step
Compare the requirements. Plan the conversation.
Before you start
Questions worth asking.
What does Whats-Now help my team do?
Organise WhatsApp campaigns, manage replies in a shared inbox and plan repeatable follow-up workflows. Discuss your exact feature and integration requirements in a demo.
Are Meta messaging charges part of the subscription?
Meta messaging charges are separate from the platform subscription. Your proposal should explain platform access, applicable message costs and any implementation work.
Can I use my existing WhatsApp number?
Tell us how the number is currently used. Migration, coexistence and eligibility depend on the account and available setup path; confirm the route before changing your current service.
How do I get started?
Share your use case, country, team size and existing applications. The team will discuss the setup and dependencies. Account and template approvals can affect the launch schedule.
How do you handle regional requirements?
For India, request a quotation with the billing currency stated. For UAE, Middle East and other markets, tell us the country, language and support needs. Do not assume the same commercial or language setup applies everywhere.
Make WhatsApp a measurable business channel.
Bring your use case, team size and current tools. Let’s map the right next step for your business.